Last Updated: 27.08.2026

Welcome to Waterford Pediatrics. Your privacy and the security of your and your child’s personal and health information are of the utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information when you interact with our website or clinic:

  • Personal Information: Name, email address, phone number, and physical address.

  • Patient Information: Child’s name, date of birth, and necessary medical history required for providing appropriate pediatric care.

  • Usage Data: Standard analytics data (such as IP addresses, browser types, and pages visited) to help us improve our website experience.

2. How We Use Your Information

The information we collect is strictly used for the following purposes:

  • To provide and manage pediatric healthcare services.

  • To schedule and manage appointments.

  • To communicate with you regarding test results, prescription refills, and follow-up care.

  • To process insurance claims and billing.

  • To respond to your inquiries and support requests.

3. HIPAA Compliance & Medical Records

As a healthcare provider, Waterford Pediatrics strictly adheres to the Health Insurance Portability and Accountability Act (HIPAA). Your child’s protected health information (PHI) is handled with the highest level of confidentiality and security. We do not share, sell, or disclose your medical records to unauthorized third parties without your explicit written consent, except as required by law or for necessary treatment and billing operations.

4. Third-Party Services and Appointment Booking

To provide you with a seamless and secure experience, we use ElationEMR as our Electronic Medical Records (EMR) and appointment scheduling partner.

  • When you click “Book Appointment,” you are directed to our secure ElationEMR portal.

  • Any personal or medical information submitted through the booking portal is encrypted and governed by ElationEMR’s strict privacy and security policies, fully compliant with healthcare regulations.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access, update, or request copies of your child’s medical records.

  • Request corrections to any inaccurate personal or medical information.

  • Opt-out of non-essential communications.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

  • Phone: 860-497-8200

  • Address: 567 Vauxhall Street Ext. Ste 105, Waterford, CT 06385, United States